Your Privacy & Data Protection
We are committed to protecting your personal information and maintaining the highest standards of data privacy and security in all our astrological services.
Data Security
Your information is protected with enterprise-grade security
Last Updated: December 23, 2025
Sachin Bhatiaa Astrology Center ("SBAC", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our astrology services, buy digital products, or order physical ritual products.
Information We Collect
We collect information to provide you with personalized astrological guidance
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Birth details (date, time, place of birth)
- Billing address, shipping address, and delivery contact details for physical products
- Payment, order, transaction, refund, replacement, and support information
- Correspondence, consultation notes, remedy details, product-support photos/videos, and unboxing evidence where required for claims
- Any other information you choose to provide
Automatically Collected
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and location information
- Browser type and version
- Pages visited and time spent
- Device information and screen resolution
- Referral sources and search terms
How We Use Your Information
Your information helps us provide exceptional astrological guidance and maintain service quality
Consultation Services
To provide personalized astrology consultations and birth chart analysis
Payment Processing
To process payments securely and manage consultation bookings
Order Fulfillment
To verify, prepare, energize, pack, ship, track, replace, or support physical product orders
Communication
To respond to inquiries and provide ongoing consultation support
Service Improvement
To enhance our website functionality and service quality
Legal Compliance
To meet legal requirements and maintain regulatory compliance
Customer Support
To provide exceptional support and resolve any concerns
Fraud Prevention
To verify orders, investigate delivery claims, prevent abusive returns, and respond to chargebacks or legal requests
When We Share Information
We share personal information only where needed to provide services, process orders, comply with law, or protect our rights. This may include payment gateways, email and WhatsApp communication providers, hosting and analytics providers, courier/logistics partners, professional advisors, and support tools.
- Courier partners may receive your name, phone number, shipping address, order reference, and shipment details.
- Payment providers process payment details according to their own security and compliance standards.
- Photos, videos, and unboxing evidence may be used internally and with courier/payment partners to investigate damage, missing item, wrong item, non-delivery, or chargeback claims.
- We may disclose information when required by law, court order, government request, fraud investigation, or dispute resolution process.
Data Security
We implement enterprise-grade security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS encryption for all data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
Your Rights
You have complete control over your personal information and can exercise these rights at any time.
- Access and review your personal data
- Request corrections or updates
- Data portability and transfer requests
- Deletion of personal information
Questions About Your Privacy?
We're here to help. Contact our privacy team for any questions or concerns about your data.